DPDP Act Compliance and Readiness
India's data protection law asks you to know what personal data you hold and to handle it with care, and most businesses cannot yet show either. We do the technical and process work: a map of your data, consent and notices, request handling and a breach plan, with partner counsel advising on the law.
- Trust
- 8 deliverables
- Set with you at the start
Who it is for
Sound familiar?
Personal details sit in forms, spreadsheets, a CRM and old exports, and nobody has the full list
Your cookie banner says one thing, and your website does another
Someone asks you to delete their data, and you would not know where to start
An investor, customer or auditor has started asking about data protection
What you receive
What you receive
- A map of what personal data you hold, where it sits and who handles it
- A written record of how and why you use personal data
- Consent and notice flows built into your website, app or forms
- A cookie and tracking consent setup
- A workflow for requests to see, correct or erase data, and for complaints
- Retention rules (how long each kind of data is kept), with deletion automated where possible
- A step-by-step breach response plan covering DPDP and CERT-In (India's national cyber security agency) reporting
- A prioritised fix list for counsel to review
The Path
How it runs
- Starts day one
Listen
A documented brief
- Before any build
Shape
A technical plan, screen layouts and a scope you can hold us to
- Built in sprints you can see
Build
A working demo at every sprint
- When you are ready
Launch
Every source file, login and a recorded walkthrough
- Ongoing
Evolve
A portal where every request and approval is on record
Evolve leads back to Listen, so the work keeps improving for as long as you want it to.
Stack
Tools we usually reach for
- Data inventory and mapping
- Consent Mode v2 (settings that tell Google tags what a visitor agreed to)
- Cookie consent management
- Role-based access control (people see only what their job needs)
- Audit logs (a record of who did what)
- Automated deletion after the retention period
Read more
The detail
DPDP Act compliance work gets your websites, apps and internal systems ready for India's Digital Personal Data Protection Act, 2023. It is for any business that collects personal data from people in India, whether customers, students, patients or staff. We do the technical and process work, and partner counsel advises on how the law applies to you. You get a clear map of your data, working consent and request flows, and a fix list in priority order.
What is the DPDP Act, in plain words?
The Act sets rules for how organisations handle personal data in digital form. It calls the business that decides why and how data is used the "data fiduciary", and the person the data is about the "data principal". Broadly, it asks businesses to tell people what they collect and why, ask for consent where it applies, protect the data, let people see, correct and erase it, and report breaches.
Rules made under the Act support it, and different duties come into force at different dates. Which parts apply to you, and how to read them, is a question for counsel. Our work starts from their answer.
How is the work split between TechSum and counsel?
We are engineers and process designers. We map data, build consent flows, set up request workflows, automate deletion and write breach response plans. We do not interpret the law. Partner counsel does that, and we work from their guidance. Any formal testing or certification goes through accredited partners.
Which businesses need it?
Any business with a website form, a CRM, an app, an HR system, or student or patient records is handling personal data. Education, healthcare, travel, real estate, e-commerce and service businesses all fit. If you serve children, the Act requires verifiable parental consent for a child's data, which changes how sign-up has to work.
What the work delivers
- A data map: what you collect, where it is kept, who can access it and which vendors receive it.
- Consent and notices: clear notices and consent capture in your forms and apps, and a cookie banner that blocks non-essential tags until the visitor agrees.
- Request workflows: a way for people to ask for access, correction or erasure, or to complain, with tracking so every request is closed on time.
- Retention and deletion: rules for how long each kind of data is kept, and automation to remove it afterwards.
- Breach readiness: a step-by-step plan for spotting, containing and reporting an incident under the Act and CERT-In's directions, with a practice run.
- Vendor review: a technical look at the outside vendors who handle data for you.
How the work runs
We talk to the teams who use data and trace where it comes in and goes out. This is where the hidden spreadsheets and old exports turn up. Then we rank the gaps, agree the questions for counsel and plan the changes. We build the flows, workflows and automation, test each one from start to finish, brief your team and run a breach practice exercise.
How the TechSum Standard applies to DPDP work
- Secure by default: access to personal data is narrowed to the people whose job needs it, and every access can be traced in a log.
- Built to scale: consent and request flows are built once and reused across your website, apps and forms, so a new form starts compliant.
- Tested before it ships: every flow, from consent to deletion, is tested end to end, including that deleted data is really gone from every system.
- Looked after after launch: systems and rules both change, and Compliance Care keeps the reviews and requests going.
- Small changes handled, not invoiced: updating a notice or adding a new form to the consent setup gets done, not quoted.
- Honest advice: if all you want is the minimum to show a cookie banner, we will explain why that falls short, and we will tell you when a risk needs a lawyer before an engineer.
What DPDP work connects to
Personal data runs through almost everything a business builds. Tracking and consent meet in GA4 analytics setup. Customer messages flow through WhatsApp AI reception and AI agents. Security hardening and ISO 27001 and SOC 2 readiness sit in the same Trust, Security & Compliance work. Because one team builds those systems and the safeguards around them, compliance is designed in, not bolted on.
When we are not the right team
If you want a legal opinion, or a certificate that says you are compliant, we are not the source. Counsel advises, and we will not hand you a paper that claims more than the work supports.
To start, the DPDP Readiness Scan gives a first look at your personal data, consent and notices. Or tell us where your data lives.
FAQ
Questions we get asked
What is the DPDP Act?
The Digital Personal Data Protection Act, 2023 is India's law on how organisations handle digital personal data. It covers notice, consent, people's rights over their data, security safeguards and breach reporting. It works together with rules made under it, and your counsel can confirm what applies to you and when.
Do you give legal advice?
No. We do the technical and process work, and legal interpretation comes from partner counsel or your own lawyers. When a question needs a legal answer, we take it to them and work from their guidance.
Does my small business need to care?
If you collect personal data in digital form from people in India, the Act is likely to apply. Counsel can tell you how it applies to your size and sector. Either way, a readiness scan shows where your systems stand today.
What is the simplest way to start?
The DPDP Readiness Scan. It gives a first look at your personal data, consent and notices, and ends in a short written report with the top fixes.
Can compliance be ongoing rather than one project?
Yes. Compliance Care covers regular reviews and the handling of requests from people about their data, delivered as a managed service.
Trust, Security & Compliance
Also in trust
Or start smaller
DPDP Readiness Scan
Find out where you stand on personal data before it becomes a problem. Data, consent and notices reviewed, with the top fixes in one written report.
- A map of where personal data enters, moves and rests in your systems
- A review of your privacy notice and consent flows
- A check of how cookies and trackers are set up
- A look at how data access, correction and erasure requests would be handled
- Ends in a short written report you keep
Let's Talk
Tell us what you need
- A reply from a person on the team
- Or book a short call
- We say so if another team suits you better
Write to us in plain words
Or book a short call
Pick a time that suits you. You will speak with the people who would do the work.

